Coronavirus and Supporting Your Technology

Looking for support right now? Call us at 586.693.2661, or click the link to the right

Setup remote access

Phone issues

Wifi/Network issues

Virus/performance issues

COVID-19

How We’re Here to Help

The Government has informed the general public that unless you are an essential service, your business must shut down and proceed to self-isolation. We know many of you are wondering how this affects you and your company.

We want you to know that we will still be here to support you through this unprecedented and untimely event. Many of our services remain open as technology and virtual reality are the only connections we will be able to have with those that we cherish for the foreseeable future.

If your industry is considered to be essential and you need our support; we will be here for you. We will have remote support set up for your personal devices as well as having an open email and telephone should you need to contact us.

Please reach out to us if you are in need of the following services:

  1. Setting up remote connection options
  2. Issues regarding slow devices, connecting issues, etc.
  3. Networking issues, device downtime, phone issues and more.
  4. Other; even if your issue is not on this list, do not hesitate to contact us as we are more than happy to assist you if possible

covid-19 technology

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

What Do I Do If I Need Support?

Currently, there are two ways we are supporting our community. If you are considered an “essential business”, our full premium services are at your disposal. For those of you that are working from home or other personal users, our remote systems have been made available for your leisure. Please feel free to contact us via the options below so we can discuss your needs and get you help ASAP!

Contact Us Via Our Support Ticket System

Sending an email to our support ticket system allows you to put your request in line. We triage requests that come in and if your request is of urgent matter we will escalate your request.

If the button below doesn’t work, the support email address is ( support@maxtech.support ) to create a ticket

Contact Us Via Our Phone Number

Calling us will allow you to speak to us regarding immediate assistance. If for some reason we are not able to answer, your voicemail will create a ticket for you and put your place in line!

If the button below does not work, our phone number is 586-693-2661